SpaceSync

Collaboration

Notifications

The seven categories, the three delivery channels, digests, quiet hours and per-project muting.

Notifications reach you in the app, by email, or as a push notification. What goes where is yours to configure, and the controls are more granular than a single on/off switch.

Categories

Every notification belongs to exactly one of seven categories, and each category has its own channel settings.

CategoryWhat it covers
CollaborationInvitations, members joining or leaving, role changes — on projects and in organisations.
CommentsReplies and mentions on threads you are part of.
AIRAGeneration finishing, proposals waiting for review.
VersioningVersions saved and restored.
BillingSubscription, invoices, token balance.
SecuritySign-ins and other account-security events.
SystemService messages and announcements.

Channels

Each category can be delivered in-app, by email, and by push, independently. Turning email off for Comments does not turn it off for Billing.

Security notifications ignore your preferences

Account-security messages — a sign-in from a new device, for instance — are sent regardless of the channel settings above. That is deliberate: a notification you can switch off is no use as a security alert.

Email digest

Rather than an email per event, you can batch them:

SettingBehaviour
InstantAn email as each notification happens.
DailyOne email a day.
WeeklyOne email a week.
OffNo notification emails at all.

Quiet hours and do not disturb

Set a quiet window and notifications hold until it ends, or switch do-not-disturb on entirely.

Muting a single project

A busy project can be muted on its own, at three levels:

All
Everything from this project. The default.
Mentions only
Only when someone mentions you directly. The usual answer for a project you are peripherally on.
None
Nothing from this project.

Reading them

The notifications list — Notifications in the personal sidebar, Inbox in an organisation — filters by all, unread, mentions and requests — requests being the ones that want an action from you, such as an invitation to accept. An organisation invitation can be accepted straight from the list.